Jason Laulainen

Jason Laulainen

Customer Success Manager
BIAS Software

Jason is BIAS Software’s Customer Success Manager, overseeing the Customer Success team ensuring quality customer service. Prior to BIAS, he worked as a Financial Analyst at Umpqua Bank. He also owned and operated Fairfield Hardware for eight years, and during that time served as a volunteer firefighter/EMT with Spokane County Fire Districts 2 & 12.  Jason served as the Spokane County District 2 Fire Chief for four years. Jason has spent time at the Kootenai County Sheriff’s Department as a 911 call-taker and dispatcher as well.