Jason Laulainen

Jason Laulainen

Training Lead
BIAS Software

Are things backed up and not working right? Do you not have the right tool for the right job? Not a problem. BIAS is now the place with the helpful hardware man! After years of fixing plumbing, electrical, mechanical, lawns and gardens; I am here to help you with your budget, gl, payroll and reporting needs.

I came from Umpqua Bank as a Financial Analyst, but before that, I operated Fairfield Hardware in Fairfield, Washington. While doing that, I served as a volunteer firefighter/EMT with Spokane County Fire Districts 2 & 12, and was the Fire Chief of District 2 for four years. I also worked for the Kootenai County Sheriff’s Department as a 911 call-taker and dispatcher. My background is diverse, and I have a lot of tools at my disposal. I look forward to being the Tim “The Toolman” Taylor on your next project.

Utility Billing New Features

Flowerfield Room

NEW RELEASE – Looking behind the curtain! This class will look at new features that will be available in the Rydell release of BIAS.  We will be looking at updated customer search functions, increased functionality in work orders as well as updated move in move out processes. Handouts: Preview  

Utilities Track
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Utility Billing Review Process

Flowerfield Room

Houston, We Have A Problem! Learn how to review your data to find and resolve errors on your utility bills before they go out to the customer. Handouts: Preview

Utilities Track
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Utility Billing Compliance

Flowerfield Room

Utility Billing can have a number of legal challenges.  We’ll go over some strategies to help maximize your workflow in regard to collecting late fees, landlord/tenant billing, B&O taxes, USDA compliance, and other thorny topics. Handouts:  Preview

Utilities Track
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